Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps Cleaner Shepherd's Bush has taken, and is continuing to take, to ensure that modern slavery and human trafficking are not taking place within our business or our supply chains. We are committed to acting ethically and with integrity in all business dealings and to implementing effective systems and controls to safeguard against any form of modern slavery.

Our Organisation and Supply Chain

Cleaner Shepherd's Bush provides cleaning services to residential and commercial clients. Our operations rely on a combination of directly engaged staff and carefully selected suppliers, including providers of cleaning products, equipment, and specialist services. We recognise that modern slavery can occur in all sectors and at every level of business. As such, we monitor the practices of both our direct workforce and our suppliers to identify and minimise any risk.

Zero-Tolerance Policy on Modern Slavery

Cleaner Shepherd's Bush has a clear zero-tolerance stance towards modern slavery and human trafficking in any form. This applies to our own operations and to all third parties with whom we work. We will not knowingly enter into or maintain relationships with any organisation, contractor, or individual involved in, or associated with, any practice that may amount to forced labour, servitude, debt bondage, child labour in contravention of applicable laws, or human trafficking.

We expect all employees, agency workers, contractors, and suppliers to share this commitment and to uphold the highest standards of human rights, labour rights, and ethical conduct. Any breach of this policy may result in the termination of contracts or working relationships and, where appropriate, will be reported to the relevant authorities.

Due Diligence and Supplier Audits

We conduct proportionate due diligence on new suppliers and periodically review existing suppliers to assess the risk of modern slavery within our supply chain. This includes:

Requesting information about labour practices, recruitment procedures, and subcontracting arrangements. Reviewing publicly available information about suppliers where relevant. Assessing country, sector, and product risk factors that may increase vulnerability to modern slavery.

Where we identify suppliers operating in higher-risk sectors or regions, we may carry out more detailed checks. This can include targeted questionnaires and, where reasonable and appropriate, on-site visits or audits. We expect suppliers to cooperate fully with any audit requests and to demonstrate clear, documented measures to prevent modern slavery in their own operations and supply chains.

Reporting Channels and Whistleblowing

Cleaner Shepherd's Bush encourages anyone who has concerns about potential modern slavery or unethical labour practices connected to our business to report them without delay. Concerns may be raised by employees, workers within our supply chain, or any other stakeholder who becomes aware of potential risks.

Reports can be made through internal management channels or directly to senior management. We will treat all reports seriously and handle them sensitively, with respect for confidentiality wherever possible. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith, and we will take appropriate action where any wrongdoing is identified.

Training and Awareness

We are committed to raising awareness of modern slavery and human trafficking among our staff. Relevant employees, particularly those involved in recruitment, procurement, and supplier management, receive guidance on recognising the signs of modern slavery, understanding risk factors, and following the correct procedures when concerns arise.

We also communicate our expectations on modern slavery to suppliers and contractors, making it clear that compliance with our standards is a condition of doing business with Cleaner Shepherd's Bush.

Monitoring, Annual Review, and Continuous Improvement

Cleaner Shepherd's Bush recognises that combating modern slavery is an ongoing responsibility and that risks may change over time. We therefore review this Modern Slavery Statement and the effectiveness of our supporting measures on an annual basis. As part of this review, we consider any incidents reported, feedback from stakeholders, changes in our supply chain, and developments in law and best practice.

Where necessary, we will update our policies, refine our due diligence processes, and enhance staff training to ensure continuous improvement. This statement reflects our current approach and our continuing commitment to ensuring that modern slavery and human trafficking have no place in our operations or supply chains.